Our Quality Policy

  1. Documenting, certifying and continuously improving our quality management system to ensure compliance with ISO 9001:2015 standards,
  2. Improving and enhancing the efficiency of our activities, employees and working environment,
  3. Providing a transparent organization to ensure the joint responsibility, participation and loyalty of our employees,
  4. Adopting Quality Management System as a principle,
  5. Providing continuous training for our staff to improve their skills and qualifications,
  6. Attaining maximum customer satisfaction by striving to meet their expectations and demands to the best of our abilities,
  7. Maintaining good relations with our customers and other stakeholders,
  8. Respecting the environment in all our operations by strict adherence to related legal regulations and approved practices,
  9. Taking the necessary actions to ensure the efficient utilization of our investments and to enable innovations,
  10. Contributing to the development of our traditional handicrafts and their adaptation to the new technologies, thereby ensuring their transfer to the posterity.